First purchase comes with a limited edition of eco-friendly tote bag.
The Aponeh Buyer Guarantee
Buying secondhand should feel just as safe as buying new. Every piece on APONEH is checked, graded, and described honestly before it's listed — and if something isn't right, we make it right.
Accurately Graded
Every item is inspected and assigned a condition grade before it goes live: Grade A, Grade B, or Grade C. You'll see the grade on every product page alongside the item's materials and measurements, so you know exactly what you're getting before you buy.
Described Honestly
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As a pre-loved marketplace, items may show natural signs of previous wear — that's part of giving a garment a second life, not a flaw we hide. What you see in the photos, measurements, and condition grade is what arrives at your door.
Not as Described? You are Covered
If an item doesn't match its listing, contact us within three to five business days of receiving it and we'll sort out a refund or exchange. Full details are in our [Refund Policy] (link this to the actual Refund Policy page).
Secure , Simple Checkout
Pay by M-Pesa or card through a secure checkout — no account required. Choose free pickup, an affordable pickup point, or delivery straight to your door. (See [How It Works] for the full breakdown.)
Need Help?
Something not right with your order? Reach us at support@aponeh.com or +254 792 267767, and we'll get it sorted.